Customers of Appalachian Power continue to be targets of scam artists according to the company. The latest scam instructs customers to make an immediate payment or have their service disconnected. Businesses seem to be particularly targeted in this latest scam. Customers are ordered to purchase prepaid debit cards, and call a toll-free number to provide the card information. This scam adds a new twist to previous tactics because the scammer goes to great lengths to make the phony toll-free number appear authentic to customers who may be skeptical. When customers dial the number, they hear a recording that sounds genuine — but it isn’t.